Product Designer + Builder
Product Designer + Builder
Making complex systems easier to run—while reducing risk, costs, and compliance exposure
Making complex systems easier to run - while reducing risk, costs, and compliance exposure
7 years of experience in telecommunications, utilities, energy, financial services, B2B SaaS, Fortune 500 B2C apps, and more.
7 years of experience in telecommunications, utilities, energy, financial services, B2B SaaS, Fortune 500 B2C apps, and more.
Utilities
B2B SaaS
AI/ML
Increasing Urbint's user adoption with 22-30% asset damage reduction for utilities
Designed features that help damage prevention inspectors better manage their ticket intake and more effectively prevent utility asset damages.
FORTUNE 500
B2C
GenAI
Telecommunications
Reducing costs for Verizon Support + increasing self-service for MyVerizon users
Reducing costs for Verizon Support + increasing self-service for MyVerizon users
Owned design for Verizon Support, Network, and Troubleshooting experiences that increased users' ability to navigate MyVerizon online and mobile app unassisted, while reducing customer support's operating expenses.
utilities
B2b saas
AI/ML
Increasing Urbint's user adoption with 22-30% asset damage reduction for utilities
Designed features that help damage prevention inspectors better manage their ticket intake and more effectively prevent utility asset damages.
Marketing Tech
B2B SaaS
0-1 microservice design for Reputation.com contributed to $15 Million ARR increase
Designed microservice helping business owners better assess customer sentiment towards their businesses for increased lead generation for company's main SaaS platform.
MUSIC STREAMING
B2C
Reducing time + cost for Spotify customers to switch music platforms up to 99.8%
Cassette allows you to convert large playlists from one streaming platform to another, lowering CAC for Spotify competitors + allowing Spotify users to spend less time switching to other platforms.
B2C
B2B SaaS
Web3
Fortune 500
Miscellaneous Product, UX, Brand, and Visual Design
Smaller pieces of work from different parts of my career.
Marketing Tech
B2B SaaS
0-1 microservice design for Reputation.com contributed to $15 Million ARR increase
Designed microservice helping business owners better assess customer sentiment towards their businesses for increased lead generation for company's main SaaS platform.
B2C
Music Streaming
Reducing time + cost for Spotify customers to switch music platforms up to 99.8%
Cassette allows you to convert large playlists from one streaming platform to another, lowering CAC for Spotify competitors + allowing Spotify users to spend less time switching to other platforms.
B2C
b2b saas
web3
Fortune 500
Miscellaneous Product, UX, Brand, and Visual Design
Smaller pieces of work from different parts of my career.